During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
Parents are spoiled for choice nowadays, thanks to the rise of the connected home and new technologies like live-streaming video and high-resolution cameras. No matter which type of baby monitor you buy — whether it be an old-school audio-only monitor or a fancy Wi-Fi video monitor — it will have two parts: a monitor in the baby's room and a receiver that you carry around with you to hear and/or view your baby.
One minor but potentially annoying flaw: The “on” lights on the parent unit are a touch bright, and you may be more sensitive to them since you’re likely to have the unit within view as you sleep. They appear as greenish yellow light from the face of the unit, and a charging light, which is blue when it’s fully charged. Depending on how sensitive you are to light, you may want to lay the display face down on a nightstand or cover the status lights with tape.
Because the Nest Cam relies on an internet connection, it can fail if your internet is not reliable. So, if you'll experience sleepless nights worrying about connectivity or your internet connection, then you'll want to consider a dedicated option that works without the internet. However, if you have a large house, you could be restricted to Wi-Fi options only due to range limitations of dedicated products. For families looking for a product they can use for years to come that allows them to see little ones from outside the home, it is hard to beat this versatile camera and everything it brings to the table.
We tested each product we purchased in key metrics that allow them to function as expected, or provides an additional feature or benefit. Monitors act as something of a lifeline for parents, so it is important that they work well, have adequate range, provide useful images, and are easy to use. If a product doesn't work well enough to instill confidence, then it will fail to offer parents the one thing they really want, more sleep.
Motion and audio sensors: In the old days, parents were forced to endure a consistent ambient hiss from their audio monitors while they listened for their child’s stirrings or cries. Mercifully, many modern baby monitors will stay in “quiet mode” until they detect motion and/or sound, which will trigger an alert, such as activating the handheld video display or pushing a notification to your smartphone.
The Nest Cam isn’t a dedicated baby monitor, but an all-around home protection device. Besides aiming the camera at the crib, you can also use it to keep an eye on the nanny, the dog or your empty home while you’re away. The video camera can be set up anywhere, and you can watch the live streaming from your smartphone. It also has two-way communication so you can soothe your little one to sleep, even if you’re offsite. If the device senses motion or sound, it’ll send a phone alert or an email to you. Missed what happened? From the app, you can view photos of any activity that took place over the last three hours. (There are Nest Aware subscriptions available that provide access to 5, 10 or 30 days of recordings, for $5, $10 or $30 a month, respectively). The picture quality is super sharp, too.