During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
The most troubling pattern you see in the one-star Amazon reviews is the reports of battery life declining (or failing) over time. This is part of a larger trend in baby monitors in general, and our take on it is that the battery tech within these monitors is just not at the level people have come to expect after living with good phones and tablets, and other quality electronics. Reading the negative reviews on this and many other monitors reminded us of the kinds of problems people had with rechargeable batteries years ago. Here’s a good example of what we mean. So for now, for any baby monitor, set your expectations accordingly.
Parents who use the Nest Cam as a baby monitor are impressed by the high-quality picture, even at night, and several note it is convenient that they can check what’s going on at home even if they’re out of the house. While the Nest Camera is on the more expensive side, it’s a solid investment if you want unlimited range and a crystal clear image— plus, this product can be used as a regular home security camera once you no longer need a baby monitor.
One of the primary uses of baby monitors is to allow attendants to hear when an infant wakes, while out of immediate hearing distance of the infant. Although commonly used, there is no evidence that these monitors prevent SIDS, and many doctors believe they provide a false sense of security. Infants and young children can often be heard over a baby monitor in crib talk, in which they talk to themselves. This is a normal part of practising their language skills.
The price of the Infant Optics, at about $150, is on the higher end for baby monitors. As much as we wanted to recommend a more affordable option, we found their shortcomings to be major enough—terrible video quality and poor connections were common—that we couldn’t recommend one. The Infant Optics offers a better value even though it’s among the more expensive options out there. Many people use these daily for years, which helps justify the investment, and the reports of reliable customer service from other customers are reassuring. If you have to spend less, go audio-only.
To test connectivity, we put the handheld unit and the camera in neighboring rooms with 30 feet between them. We looked for lag, choppiness, and changes in the video or sound quality. While we rated it separately, we also did tests to estimate each baby cam’s maximum indoor range. Each camera we tested has a range of 100 feet or more, which is enough for an average-size home.
Aimee is a pediatric occupational therapist practicing in the neonatal intensive care unit and pediatric out-patient at Central Pennsylvania Rehab Services at the Heart of Lancaster Hospital. She has been working in pediatrics for 18 years and is also the owner/operator of Aimee’s Babies LLC, a child development company. Aimee has published 3 DVDs and 9 apps which have been featured on the Rachael Ray Show and iPhone Essentials Magazine. Also certified in newborn massage and instructing yoga to children with special needs, Aimee Ketchum lives in Lititz, PA with her husband and two daughters.
While the price is too high compared with our other picks to merit a recommendation, the Arlo Baby by Netgear Smart HD Baby Monitor and Camera does have some appeal, mostly because it overcomes some of the traditional shortcomings of Wi-Fi monitors and security cameras used for that purpose. Its main advantage is that its app can continue to play audio even if the app is not open in the foreground of your mobile device. This means it can continue to broadcast sounds from a baby’s room while parents sleep elsewhere, alerting them if there’s trouble (as a traditional monitor would), without the hassle of loading the live stream every time. It also offers some unique features: The camera itself can work wirelessly off a rechargeable battery (which no other monitor we’ve tested can do), and it can track and chart several days’ worth of temperature and other environmental data in a child’s room. These features alone don’t justify its added cost—the current price is about $100 more than that of either our pick or the least-bad Wi-Fi monitor we’ve tested—but that cost may be easier to swallow if you’re already using other Arlo devices, which we began recommending as a runner-up in our piece on indoor security cameras in fall 2016. As with most Wi-Fi monitors, owner reviews note problems with the signal dropping out, sluggish response time when opening the video on an app, and other irritations, such as problems seeing the feed on multiple devices.
The Nanit couldn’t be more perfect for analytical types. The camera—when placed just so—uses computer vision to watch your baby’s every move, and then tell you what it means. You get a notice on your phone, which acts like a handheld monitor, when your child is awake, acting fussy or has fallen asleep. The Nanit also assigns a sleep score to each night based on how many hours your child was actually crashed out. Other stats include how many times you went into your child’s room and how long it took for your little one to fall asleep. Because the Nanit streams live video and audio to your phone, you can also check in on your kiddo when you’re away from home. It also has a nightlight and temperature and humidity sensors.