During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
To test each camera’s night vision, we used them in darkened bedrooms with blackout curtains, with and without nightlights. For a more extreme test, we set the cameras up in a windowless room in a basement with a towel blocking light from the door. We aimed all the cameras at a doll’s face approximately 6 feet across the room, looked at the monitors, and tried not to creep ourselves out.