During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
This is the second most expensive baby monitor on our list (coming in just under $250), and there is a lot to love about it. First, it has the Samsung reliability and quality control, making it a long-lasting baby monitor that isn't likely to drop signals in the middle of the night. Second, it has a large 5" display with high definition 720p resolution. Third, it has the two-way intercom that allows you to not only hear but also to speak to your baby. Fourth, it has automatic voice activation so if your baby fusses or says something, the screen will turn on and alert you that something's up. It also has a pan-tilt-zoom camera, selectable music/lullabies and a night light on the camera (you can turn on/off remotely), and is expandable up to 4 cameras with just the one display. With all these awesome features, why is it second on our list? In our side-by-side comparison of the Infant Optics and this Samsung, we found the Infant Optics to come out ahead in several regards. First, let's talk about a few advantages of the Samsung: it has a larger screen than the Infant Optics, selectable music, the nightlight, and is expandable up to 4 cameras that you can view simultaneously on the single screen (you can buy the extra baby cameras here). That's a lot of great features. However, when we compare it to something like the Infant Optics that has the same price, there are several disadvantages relative to the Infant Optics and other baby monitors on this list. First, even though Samsung SEW3043W Brightview HD monitor touts a robust 900-ft range, we noticed that when we went outside the signal dropped repeatedly in our back or front yards; it was quite good, however, when going up to the third floor or basement while still inside the house. So there are some definite limitations on the range and signal connectivity. Second, the Infant Optics has the baby room temperature monitor, which we found useful during a few summer nights when we didn't realize how warm it was getting in the baby's room. Third, even though the Infant Optics screen is smaller, we found it to be a bit faster and more responsive as a touch screen, and a bit brighter as a monitor. The two night vision capabilities were about the same. With all these limitations, we're surprised that the Samsung is quite a bit more expensive than the Infant Optics.
Before buying or registering for a baby monitor (or any wireless product), be sure you can return or exchange it in case you can't get rid of interference or other problems. If you receive a monitor as a baby-shower gift and know where it was purchased, try it before the retailer's return period ends. Return policies are often explained on store receipts, on signs near registers, or on the merchant's website. But if the return clock has run out, don't feel defeated. Persistence and politeness will often get you an exception to the policy. Keep the receipt and the original packaging.
If you’re looking to spend under $100 on a video monitor, Baldwin recommends the Babysense baby monitor as a solid budget pick. For $75, it comes equipped with a 2.4-inch HD LCD color screen, secure interference-free connection and 2.4 GHz digital wireless transmission, two-way intercom, digital zoom, infrared night vision, room-temperature monitoring, and more.
Wireless encryption: This ensures that no one else can tap into your monitor’s “feed” and see what’s going on in your house. WiFi-enabled monitors are great for portability and range, but may be more susceptible to hacking. If you go this route, be sure to secure your home wireless network and keep the monitor’s firmware updated. Otherwise look for digital monitors with a 2.4 GHz FHSS wireless transmission.