Frequency: Some baby monitors operate on the same 2.4GHz frequency band as household products like microwaves, cordless phones, wireless speakers, and so on. When the monitor is on the same frequency as a number of other products, you can experience interference and static. You may want to get a monitor that uses a different frequency like 1.9GHz, which the Federal Communications Commission sets aside for audio-only applications. It's called DECT, or Digitally Enhanced Cordless Telecommunications.
The most troubling pattern you see in the one-star Amazon reviews is the reports of battery life declining (or failing) over time. This is part of a larger trend in baby monitors in general, and our take on it is that the battery tech within these monitors is just not at the level people have come to expect after living with good phones and tablets, and other quality electronics. Reading the negative reviews on this and many other monitors reminded us of the kinds of problems people had with rechargeable batteries years ago. Here’s a good example of what we mean. So for now, for any baby monitor, set your expectations accordingly.
Our favorite standard video monitor, HelloBaby, masters the basic features. It’s the easiest to set up and its video and sound quality competes with monitors twice the price. Its screen is smaller than most, but its simple interface gives you immediate access to the most important functions: talk-back, zoom, and pan; while menu button opens up customizable settings for temperature, sound, lullabies, and timers.
Security: Whether you’re skeptical of people hacking baby monitors or deeply concerned about it (and there are stories!), the bottom line is that some monitors are at more risk than others. A Wired story from 2015 refers to security firm Rapid7’s findings that Wi-Fi–enabled monitors were particularly vulnerable. We figured people would prefer the not-hackable type, and we talked to a security expert about how to protect your privacy.
Before buying or registering for a baby monitor (or any wireless product), be sure you can return or exchange it in case you can't get rid of interference or other problems. If you receive a monitor as a baby-shower gift and know where it was purchased, try it before the retailer's return period ends. Return policies are often explained on store receipts, on signs near registers, or on the merchant's website. But if the return clock has run out, don't feel defeated. Persistence and politeness will often get you an exception to the policy. Keep the receipt and the original packaging.
This monitor is known for its zoom lens, included in the box, that lets you see your baby up close even if you have to position it farther away from the crib. You can use the monitor to remotely adjust the camera, and you don’t have to worry about plugging the monitor in overnight—it can sit on your nightstand for up to 10 hours in the power-saving mode (similar to sleep mode on your computer, but it still provides sound monitoring while the display is off) and up to six hours with the display screen constantly on.