Among the negative reviews, the most consistent complaint has to do with connectivity issues—either difficulty linking up initially or randomly dropping the connection while in use. These represent a slim minority among mostly positive reviews, and we did not have similar issues during our test. One consequence of losing the connection (whether it’s by a dropped link or via manually unplugging the camera) is that disconnecting causes the parent unit to emit a sharp, loud, repetitive beep. It is annoying—especially so if it happens in the middle of the night—but you should rarely hear it under normal circumstances.
If you struggle with technology and don't need or want to see your baby from any other location besides your home, you might want to stick with the dedicated monitors that require little setup and have fairly intuitive user interfaces. This isn't to say that most people can't sort out the Wi-Fi monitors, but it is undeniably less work to just plug the camera into an outlet and go than it is to sign up and download software applications.
Frequency: Some baby monitors operate on the same 2.4GHz frequency band as household products like microwaves, cordless phones, wireless speakers, and so on. When the monitor is on the same frequency as a number of other products, you can experience interference and static. You may want to get a monitor that uses a different frequency like 1.9GHz, which the Federal Communications Commission sets aside for audio-only applications. It's called DECT, or Digitally Enhanced Cordless Telecommunications.
If all you want is a no-fuss audio monitor, the Bump and Baldwin both recommend VTech’s DM221 audio monitor, which consistently garners a lot of accolades. Using digital audio technology, the DM221 offers clear audio transmission and eliminates the crackle of analog models. A two-way intercom allows you to talk to your baby, while a five-level sound indicator can visually alert you to cries from the other room. The transmitter also features a soft night-light for your child. And don’t sleep on its compact size, which makes it perfect for travel.
Will Greenwald has been covering consumer technology for a decade, and has served on the editorial staffs of CNET.com, Sound & Vision, and Maximum PC. His work and analysis has been seen in GamePro, Tested.com, Geek.com, and several other publications. He currently covers consumer electronics in the PC Labs as the in-house home entertainment expert... See Full Bio
The price of the Infant Optics, at about $150, is on the higher end for baby monitors. As much as we wanted to recommend a more affordable option, we found their shortcomings to be major enough—terrible video quality and poor connections were common—that we couldn’t recommend one. The Infant Optics offers a better value even though it’s among the more expensive options out there. Many people use these daily for years, which helps justify the investment, and the reports of reliable customer service from other customers are reassuring. If you have to spend less, go audio-only.
The most troubling pattern you see in the one-star Amazon reviews is the reports of battery life declining (or failing) over time. This is part of a larger trend in baby monitors in general, and our take on it is that the battery tech within these monitors is just not at the level people have come to expect after living with good phones and tablets, and other quality electronics. Reading the negative reviews on this and many other monitors reminded us of the kinds of problems people had with rechargeable batteries years ago. Here’s a good example of what we mean. So for now, for any baby monitor, set your expectations accordingly.
Angelcare AC300; Angelcare AC401; Angelcare AC403; Angelcare AC420; Angelcare AC601; Angelcare AC701; Apple Cloud Baby Monitor; BabyMoov Easy Care Baby Monitor; BabyMoov Expert Care Audio Baby Monitor; BabyMoov Premium Care Audio Baby Monitor; BabyMoov Simply Care Baby Monitor; Babysense 5s Infant Movement Monitor; MonBaby Smart Button Baby Monitor; Motorola MBP16; Motorola MBP160; Motorola MBP161TIMER; Owlet Smart Sock 2; Philips Avent SCD-560 DECT Baby Monitor; Philips Avent SCD501; Philips Avent SCD570 DECT Baby Monitor; Safety 1st Crystal Clear Audio Monitor; Safety 1st Sound Moments Audio Monitor; Safety 1st Sure Glow Audio Baby Monitor; Samsung SEW-2001W; Samsung SEW-2002W; Snuza Go Baby Monitor; Snuza HeroSE Baby Movement Monitor; Snuza PICO Baby Monitor; Summer Infant Babble Band; Summer Infant Baby Wave Deluxe Digital Audio Monitor; Summer Infant Baby Wave Digital Audio Monitor; VTech DM111 Safe & Sound Digital Audio Baby Monitor; VTech DM222 Digital Audio Baby Monitor with Glow-on-the-Ceiling Night Light; VTech DM223 Digital Audio Monitor; VTech DM225 Digital Audio Monitor; VTech DM271 Digital Audio Monitor; VTech Safe & Sound DM221; VTech Teddy Bear Digital Audio Baby Monitor with Night Light;
A big screen, a camera that zooms and a built-in nightlight make the In View monitor a great pick when you’re on a budget. The monitor also offers all the standard features: low-battery and out-of-range indicators, sound-activated lights and rechargeable batteries for the handheld monitor. Use the camera as a tabletop or mounted on the wall. And if you plan on having a big family, the monitor works with up to four cameras.