During our tests, we found ourselves among the fraction of buyers having problems with the display on the DXR-8. Our first test unit worked fine out of the box, but after a couple of hours running on battery, the display became distorted and nothing would fix it. Likewise, you’ll find a few complaints on Amazon of users experiencing dead pixels after about a year of use (here’s one and here’s another). The good news: Those folks reported that Infant Optics replaced their monitors even though some were out of warranty. In fact, the company consistently receives decent feedback on customer service. Infant Optics quickly replaced our faulty unit (but as a media inquiry, that’s not comparable to typical customer service), and the new unit has performed fine.
We don’t think most people would be happiest with a Wi-Fi–enabled baby monitor. The benefits—primarily, being able to view the camera footage remotely, on multiple phones, without keeping track of a separate monitor—do not make up for the disadvantages Wi-Fi monitors have as a category. Security is probably the first thing on most people’s minds. The likelihood of someone hacking into your baby monitor is remote, but it’s possible, said Mark Stanislav, director of application security at Duo Security, in an interview with The Wirecutter. You’re relying on the security of your own home network and also the ability of the manufacturer to secure all its devices. “Once you get into an Internet-connected device, and it really depends on what kind of device it is, but these devices very often bypass your home’s router and firewall. Basically, once you’re connected to this device, you are inside the home’s network. So, it’s possible to use these devices to access other devices in a home,” Stanislav said. (Stanislav was also involved in Rapid7’s research into the vulnerabilities of Wi-Fi–enabled monitors.)
Poor quality and durability plague many baby monitors. Scores of reviewers on Amazon and other sites report that the Hello Baby HB32; Motorola MPB854Connect, MBP36XL, MBP33XL, MBP41, and MBP43; Infant Optics DXR-5; Summer Infant Dual View and Sure Sight 2.0; Levana Jena, Keera, Ayden, Astra, and Lila; Angelcare AC420; Philips Avent SCD570 and SCD630/SCD637; and VTech VM342-2 and VM343 don’t deliver on promised functionality and start to fail in some critical capacity within a year—often in much less time.
In terms of bang for your buck, it’s tough to beat the Babysense. For less than $100, it comes loaded with bells and whistles more commonly found on higher priced models. Not only does it boast a 2.4-inch HD LCD color screen with infrared night vision, pan/tilt, and 2x zoom, but it includes two-way talk back, a sound activated ‘Eco’ mode (the screen stays off) to save battery life, 900 foot range (with out-of-range warning), and an in-room temperature monitor that sends alerts if it gets too hot or cold. It uses 2.4 GHz FHSS wireless transmission for security and even comes with both a built-in alarm/nap timer and lullabies.
In addition to the standard parent and baby unit, these monitors include a device that tracks your baby’s movements, breathing, or heart rate, and offer time-sensitive alarms that alert you if your baby hasn’t moved in the last 20–30 seconds. While they aren’t proven to reduce SIDS, many new parents told us these monitors gave them added peace of mind.
The Arlo Baby camera, which comes dressed as an adorable green bunny, connects to your wireless internet and connects to your phone via the associated app. It streams 1080-pixel video footage, even at night, and has an 8x zoom to let you see exactly what’s going on in the nursery. There’s a two-way talk feature, night light and smart music player, as well as an air sensor and baby crying alert, letting you keep a watchful eye on your little one.
However, a closer look at the flaws noted in the iBaby’s negative reviews—currently, one-star reviews make up roughly 25 percent of the total—pushed us even further toward the Infant Optics as the one we’d choose for a similar price. The app is pretty poorly done. You may lose a connection even with a perfect Wi-Fi signal. Some people report never being able to connect to it at all. The plug on this unit is an odd 2-piece design that is unnecessarily complicated (but it can be fairly easily replaced with another basic 5V charger if you want). All told, the M6S comes close to the functionality of the Infant Optics pick in some ways, and the ability to access the camera remotely is a huge plus, but all the other drawbacks are too much to overlook.
A big screen, a camera that zooms and a built-in nightlight make the In View monitor a great pick when you’re on a budget. The monitor also offers all the standard features: low-battery and out-of-range indicators, sound-activated lights and rechargeable batteries for the handheld monitor. Use the camera as a tabletop or mounted on the wall. And if you plan on having a big family, the monitor works with up to four cameras.